Shipping policy
Packaging and Shipping Costs
Due to the new EU Packaging Regulation, I will now only ship to addresses in Germany. You can find solutions for shipping to Switzerland and Austria further below.
I charge a flat rate of €4.90 for shipping to addresses in Germany. Shipping within Germany is free for orders over €70.
Of course, no shipping costs are charged for digital files.
Shipping costs are displayed at checkout. VAT is already included.
Dear Swiss customers,
due to strict customs regulations, I cannot ship directly to Switzerland. I would like to recommend MeinEinkauf.ch. For a small fee, MeinEinkauf.ch enables Swiss customers to shop in German online stores, handles all customs formalities, and delivers to your door.
I look forward to your orders!
Dear Austrian customers,
due to regulations that I, as a small business owner, cannot comply with, I unfortunately do not ship to Austria. However, you are welcome to use the Österreichischen Post service, which will deliver your package across the border.
Delivery Times
Unless otherwise stated, I ship within 1-3 business days after receiving payment. Please understand that shipping may be slightly delayed due to public holidays.
Returns
Please note the cancellation policy and the terms and conditions.
Returns must be sufficiently prepaid. I regret that I cannot accept packages with insufficient postage.